More than 3 weeks and still no support (despite many more e-mails.) They promised technical support "as soon as possible". (all my external drives and unlocked internal partitionsĪre mounted as read-only.) I immediately asked NeoSmart (the authors of the virus) for technical support. I actually believed the claims on their web-site. But Windows would not boot.įortunately, I have a UEFI dual boot (Ubuntu MATE 18.04 LTS) and Windows 10 home edition (non-functional, not even installable.) When I installed the latest version (10.5 I had been using 10.0 which worked fine) it told me to reboot. I thought that the problem was with the Paragon Software HFS+ driverįor windows. ![]() (I guess they never read the "Code of Conduct" from their CEO. ![]() Windows was down for a month with no help what so ever from Microsoft. I was caught in the Windows 10 Recovery infinite loop.
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